What information does Telnote display?
Telnote alternates the calling name and number (name first), when both are sent, at a 4 second rate as long as the phone continues to ring. In cases where the phone company only sends the number, it is displayed continuously. If neither the name nor the number are sent, either an “UNAVAILABLE” or an “ANONYMOUS” message is then displayed, depending upon whether the information for the call is simply lacking within the telephone network or is intentionally blocked by the caller. When not displaying Caller ID information, Telnote indicates the current time.
How big is Telnote?
The standard Telnote TL-1215 measures 3 ¼ high by 9 “ wide, and has a 1” by 8 “ display window. The Telnote XL TL-1210 is 3 ¼” high by 14 1/4” wide, and has a 1 ¼” by 13 ¼” display window.
What types of Caller ID services are Telnote compatible with?
Telnote is for use with standard incoming Caller ID as implemented in the United States and Canada (displays name and number when the phone rings). It does not display Call Waiting Caller ID.
How do I get Caller ID service?
If you do not already subscribe to Caller ID service, you can find out about the service available in your area by contacting your local phone company.
How do I install my new Telnote?
Plug the AC adapter into the Telnote and the power outlet. Then connect your phone line to one of the jacks on the back of the Telnote. If you only have one phone jack available, no problem! You can connect your telephone or answering machine to the second jack on the back of the Telnote.
Does Telnote have to be connected to my telephone?
Telnote can be connected to any working phone jack in your home or office, and does not have to be connected directly at the telephone. This means you can have your Telnote in a different room than the phone, so you can see who is calling without having to get up and race for the call.
I have two phone lines. Will Telnote display Caller ID from both lines?
No, Telnote is designed to display information from only one line. However, it can be connected to either line by using an inexpensive 2 line adapter.
Will Telnote work with multi-line digital office phone systems?
No, it is designed for use with an analog interface only.
Will Telnote work with my internet phone service?
Yes, Telnote will work in internet phone services which connect to existing phone equipment.
How many calls will Telnote store?
Telnote stores a maximum of 25 calls. When the memory gets full, the oldest call will be automatically discarded to make room for the most recently received call. You can review your calls, selectively erase calls or erase the entire memory at once, all at your discretion.
Is the stored information lost if the power fails?
All stored call information is saved and the clock continues to keep time during power outages.
How is the Telnote clock set?
The clock function is automatically set by the Caller ID signal from the phone company. The first call received after a Daylight Savings time change resets the clock automatically.
Do I have to specify which color I want?
No. Every Telnote comes with a complete set of snap-on color faceplates. You can select the color that you prefer and change it at any time by simply snapping on a different faceplate.
What is the warranty period?
Telnote is covered by a one year limited warranty on all materials and workmanship.
Do you accept returns?
Yes. Return within 30 days of purchase for a refund of the product price, less shipping and handling.
I'm concerned about security: Do you keep my credit card number?
No, in fact, we never have your credit card information. Our sales are processed directly by Intellipay (
www.intellipay.com) or Paypal (
www.paypal.com) , who verify the card, make the debit, and send us a shipping order.